Bespoke coaching and strategy to strengthen health communication teams

Public Health Wales‘ (PHW) communication team had completed a strategic review and wanted to emerge from the Covid-19 crisis in a position of strength. They needed targeted leadership development to clarify strategic priorities and strengthen their relationships with stakeholders.

Approach

Using their strategic review, at Blue Lozenge we created a bespoke framework for team development. We developed tailored mentoring and coaching for the senior leadership team, focusing on strategic impact and individual development needs to improve their delivery against the PHW strategy. Working closely with the Head of Communications, we supported the strengthening of their relationships with executive colleagues within PHW.

We connected team members with peers across the healthcare sector through our extensive networks. Working closely with the Head of Communications, we supported their leadership role and relationships with executive colleagues. Finally, we delivered a team session to embed new ways of working and allow shared learning across the whole team.

Impact

Public Health Wales now has a fully developed and achievable leadership development framework that has enabled them to build capability within their team and provide expert assurance and influence at the highest levels internally and externally. We supported them to develop a shared team purpose and communications and engagement strategy that helps the team support the wider organisation to deliver their organisational priorities. The programme also supported personal development and capability building journeys, enabling the team to invest in their own learning and network building across the healthcare communications sector.