Healthcare engagement and involvement
We help organisations involve patients, communities and staff in the decisions that affect them. Good engagement helps to build trust, uncover insights and leads to services that work better for everyone.
We design and deliver engagement that is meaningful and grounded in evidence. Our comprehensive approach includes engagement strategy, public consultation, co-production, stakeholder facilitation, inclusive outreach and clear, actionable reporting.
As specialists in health and care, we understand that there can be barriers to reaching people who use different health and care services.
How we can help you
We start by understanding your audiences and working with you to define what good engagement looks like. Our work is always people-focused and grounded in insight, evidence and research.
What we do
We help healthcare leaders:
- Develop engagement strategies that reach the right people
- Plan and run public consultations
- Co-produce services and information with patients, communities and staff
- Reach seldom-heard groups and remove the barriers that stop them taking part
- Put the voices of children and young people at the heart of decisions
- Facilitate workshops and events that bring people together and deliver clear outcomes
- Turn engagement findings into evidence-based recommendations you can act on
Who we work with
Our clients include:
- Integrated Care Boards and Integrated Care Systems
- NHS trusts and foundation trusts
- Local authorities and public health teams
- Violence reduction units
- Programme teams leading service change and transformation
- Charities and voluntary and community sector organisations
